Archives: Reviews

“Thank you so much! I called for a quote on a new installation, thinking our A/C was a goner, and Anthony showed me our completely wrecked air filter and fiddled with another couple of things and voila! We have A/C again after a month thinking we'd have to spend 10k on a new one! He was so professional and kind and thorough. Many thanks!”

- Mira W.

“Justin is an absolute asset to your company. He is an extremely knowledgeable and skilled technician. Our system was in need of so much cleaning and repair. We just bought this property and the home inspector had informed us that the neglect of the system for years would require more than just a little TLC. Justin came in and identified the problems, explained what needed to be done and that a twice a year maintenance plan would help to keep things running smoothly. He was so detail oriented and tidy…respecting not just the things he was working on but our entire home and property that we can't say enough nice things about him. Justin is polite, respectful and spoke so highly of the company that it made us comfortable immediately. The home inspector was not exaggerating when he said just how neglected the system had been… it now looks amazing and is running like a charm. Thank you, Justin.”

- LG B.

“Justin, was very friendly and explained everything about the repair job. Am very happy with the job done. Would recommend NC Comfort Systems Inc. to anyone. Thanks again Justin!!”

- John P.

“What a wonderful experience! That young fella knew what he was doing! We were just assuming it was gonna be a whole new system since ours was nine years old. He was so honest and forthright.”

- Cindy R.

“This company is professional and outstanding. Anthony, the service technician, was knowledgeable and concern with our situation and had us up and running within minutes. Could not ask for any better technician. Outstanding service.”

- David M.

“Great service! Justin our technician did a fantastic job. He took care of our HVAC issue in a prompt and professional manner. This is a really great company, with great staff and technicians. It's hard to find help like this nowadays!”

- Richard L.

“Great service! Anthony was amazing, professional and very knowledgeable about his craft. He took pride not only in his work but ensuring his customers had a complete understating of everything by answering all our questions and providing helpful tips we can do between services. NC Comfort will be our go to expert moving forward.”

- Daniel R.

“As always everybody is quick to respond, and very very professional, Justin was wonderful in explaining everything to me, showing me pictures of what he was talking about. Very professional”

- Yolanda B.

“Justin, Brian and Anthony have all been wonderful and very helpful with getting our AC unit back up and working full time. All very kind respectful and knowledgeable. Very happy to have found this company and we will be using them going forward!!!”

- Abigail T.

“Anthony was very professional and polite. He explained everything that he was going to do and that he did. Showed bad and explained about a part that he had to replace and why. I would definitely ask for him again. Thank you, Anthony.”

- Pam P.

“Justin was able to quickly diagnose the issue and replace the defective/broken piece. He explained the related system checks and confirmed until was working. I enjoy working with NC Comfort Systems and am pleased my history with previous company, Miller Air & Heating, has carried over. The consistency and professionalism is appreciated snd makes a difference.”

- Susan P.

“June 25, 2025
My AC unit stopped working, I needed service ASAP due to recent extreme hot temperatures and my elderly, disabled mother in the home with health concerns. I called NC Comfort Systems, the receptionist was very pleasant and understanding. They sent technician Brian O'Connell out the same day. The issue was resolved with excellent and expeditious service! We have a cool home again! I highly recommend NC Comfort Systems, Inc.
#satisfiedcustomer”

- Lisa M.

“Such a quick response! Instantly knew what was wrong and fixed it right away. Hottest days of the year and the ac decided to take a dive, but after minutes of arriving we can already feel a difference. Thank you Brian, we could not have waited another day! Many of your competitors were unable to make it out as fast as you all!”

- Josie D.

“And the hottest day of the year, my AC unit broke down, I called NC Comfort early in the morning and got an appointment for two days out because of the high volume of business within five hours they called and got me right in for the repair, which was amazing.
Anthony was my technician. He identified the problem immediately fixed the unit and I had cold air within an hour. He was very professional even on the hottest day of the year working in the sun he had a smile on his face. I really appreciate this company and will continue to give them my business.”

- Renee H.

“Anthony came out and was incredibly helpful and professional. Took time to explain what to look for, how to save money and ways to keep my system running clean. His professionalism will certainly keep business coming in for this company.”

- Mike B.

“We had house guest coming in for the weekend and of course the a/c went out. Gladly, Blevin and their team were able to work their magic. NC Comfort Systems was able to work magic, getting someone at our house up and running within hours. Thanks!”

- John S.

“Anthony did a FANTASTIC job. He explained everything he was doing during my summer maintenance and shared tips/ideas on how to extend the life on my unit. Extremely nice and professional. I hope he returns when I do my fall/winter maintenance! 10 STARS!!!!”

- Michael M.

“We found Justin to be very professional and knowledgeable. He had our A/C up and running shortly. He diagnosed the problem and checked everything. We were very pleased with the whole experience.”

- Sandra P.

“Anthony, arrived on time, as scheduled, diagnosed the problem, made a temporary fix on the spot and initiated the order process for a replacement part for the sequencer. Solved the problem! Great service and response time from NC Comfort as usual. We started using Roger Miller and NC Comfort in 2020 and have never been disappointed! Thank you! Semper, Keith”

- Keith B.

“Anthony came out for our 1st yearly check & was great! He told me everything he was doing & everything he found, which was minor! He was clean & very friendly! Thanks Anthony for coming out today!”

- Kim A.

“Outstanding service from a great company! When a home warranty appointed company failed to fix our HVAC, we called NC Comfort Systems. They were extremely professional, very responsive and offered reasonable prices for repairs and replacements. Our Tech Brian did a superb job showing us what the issues were and always offered his best professional estimate on the repair. No games, no high pressure sales tactics, this company does it right. I highly recommend them!”

- Richard L.

“Very happy and pleased with the service offered by nc comfort systems. My technician Anthony did a great job, very knowledgeable and helpful. I would definitely continue to use their services, this is a very reliable and professional company.”

- Krissia A.

“I started with this company when it was Miller Heating & Air. I am happy to have the consistency and continuity of their professionals maintaining my AC. It's a great team and the office staff is friendly, personable and professional.”

- Susan P.

“Experience was nothing less than professional. Very organized and articulate Technician. I would definitely recommend any day. Great customer dialogue on troubleshooting techniques as well over knowledge. Keep up the good work.

Thanks again for your time and support.”

- Edward S.

“I'm very happy with NC Comfort Systems and I recommend them highly. I got a text ahead of the technician's (Anthony) arrival. He showed up promptly and was very knowledgeable. Most impressive was the fact that as he went through his troubleshooting processes, he kept me informed about what he was seeing and various options and solutions. I am very happy with the timeliness, knowledge, and professionalism I experienced with Anthony and NC Comfort Systems. I will seek their help in the future for out heating and air conditioning needs.”

- Brandon T.