Archives: Reviews
“Justin, Brian and Anthony have all been wonderful and very helpful with getting our AC unit back up and working full time. All very kind respectful and knowledgeable. Very happy to have found this company and we will be using them going forward!!!”
“Anthony was very professional and polite. He explained everything that he was going to do and that he did. Showed bad and explained about a part that he had to replace and why. I would definitely ask for him again. Thank you, Anthony.”
“Brian was a wonderful and experienced technician. He took his time to explain everything in relation to our ac repair.”
“Justin was able to quickly diagnose the issue and replace the defective/broken piece. He explained the related system checks and confirmed until was working. I enjoy working with NC Comfort Systems and am pleased my history with previous company, Miller Air & Heating, has carried over. The consistency and professionalism is appreciated snd makes a difference.”
“Great response to service repair needs of A/C unit.”
“June 25, 2025
My AC unit stopped working, I needed service ASAP due to recent extreme hot temperatures and my elderly, disabled mother in the home with health concerns. I called NC Comfort Systems, the receptionist was very pleasant and understanding. They sent technician Brian O'Connell out the same day. The issue was resolved with excellent and expeditious service! We have a cool home again! I highly recommend NC Comfort Systems, Inc.
#satisfiedcustomer”
“Anthony was awesome! Thorough, extremely communicative, found the problem quickly, fixed it, and was kind the entire interaction!”
“Brian O’Connell was the best tech and deserves a raise. He picked up on my DIY job right away and fixed it in 10 min. Thank you!”
“Anthony was a tremendous help, very professional. Definitely going to recommend to friends and family!”
“Such a quick response! Instantly knew what was wrong and fixed it right away. Hottest days of the year and the ac decided to take a dive, but after minutes of arriving we can already feel a difference. Thank you Brian, we could not have waited another day! Many of your competitors were unable to make it out as fast as you all!”
“And the hottest day of the year, my AC unit broke down, I called NC Comfort early in the morning and got an appointment for two days out because of the high volume of business within five hours they called and got me right in for the repair, which was amazing.
Anthony was my technician. He identified the problem immediately fixed the unit and I had cold air within an hour. He was very professional even on the hottest day of the year working in the sun he had a smile on his face. I really appreciate this company and will continue to give them my business.”
“Awesome job! Justin is an extremely professional, knowledgeable, and honest technician. No BS. No upselling. Got my A/C blowing cold in the NC summer heatwave.”
“Anthony came out and was incredibly helpful and professional. Took time to explain what to look for, how to save money and ways to keep my system running clean. His professionalism will certainly keep business coming in for this company.”
“We had house guest coming in for the weekend and of course the a/c went out. Gladly, Blevin and their team were able to work their magic. NC Comfort Systems was able to work magic, getting someone at our house up and running within hours. Thanks!”
“Anthony did a FANTASTIC job. He explained everything he was doing during my summer maintenance and shared tips/ideas on how to extend the life on my unit. Extremely nice and professional. I hope he returns when I do my fall/winter maintenance! 10 STARS!!!!”
“Anthony was fantastic. Great customer service skills. A great experience.”
“We found Justin to be very professional and knowledgeable. He had our A/C up and running shortly. He diagnosed the problem and checked everything. We were very pleased with the whole experience.”
“Tech was prompt, very knowledgeable, very respectful. Did a super nice job!”
“Anthony, arrived on time, as scheduled, diagnosed the problem, made a temporary fix on the spot and initiated the order process for a replacement part for the sequencer. Solved the problem! Great service and response time from NC Comfort as usual. We started using Roger Miller and NC Comfort in 2020 and have never been disappointed! Thank you! Semper, Keith”
“Anthony came out for our 1st yearly check & was great! He told me everything he was doing & everything he found, which was minor! He was clean & very friendly! Thanks Anthony for coming out today!”
“Anthony did a great job! He talked us through the current state of the systems and let us know of any future needs that might be on the horizon. Great job.”
“Anthony was very professional, he explained what he was doing and the results. He was very efficient. I’m glad I brought the maintenance package.”
“Outstanding service from a great company! When a home warranty appointed company failed to fix our HVAC, we called NC Comfort Systems. They were extremely professional, very responsive and offered reasonable prices for repairs and replacements. Our Tech Brian did a superb job showing us what the issues were and always offered his best professional estimate on the repair. No games, no high pressure sales tactics, this company does it right. I highly recommend them!”
“They were early to the appointment. Friendly and very helpful. Highly recommend them!”
“Timely, friendly, cost effective repair. Highly recommend.”
“Very happy and pleased with the service offered by nc comfort systems. My technician Anthony did a great job, very knowledgeable and helpful. I would definitely continue to use their services, this is a very reliable and professional company.”
“Prompt, economical and quality service. Highly recommend them for your HVAC needs. The tech was very cordial and explanatory.”
“I started with this company when it was Miller Heating & Air. I am happy to have the consistency and continuity of their professionals maintaining my AC. It's a great team and the office staff is friendly, personable and professional.”
“Experience was nothing less than professional. Very organized and articulate Technician. I would definitely recommend any day. Great customer dialogue on troubleshooting techniques as well over knowledge. Keep up the good work.
Thanks again for your time and support.”
“I'm very happy with NC Comfort Systems and I recommend them highly. I got a text ahead of the technician's (Anthony) arrival. He showed up promptly and was very knowledgeable. Most impressive was the fact that as he went through his troubleshooting processes, he kept me informed about what he was seeing and various options and solutions. I am very happy with the timeliness, knowledge, and professionalism I experienced with Anthony and NC Comfort Systems. I will seek their help in the future for out heating and air conditioning needs.”
“Andrew was very professional during his visit for AC repair. The process was very quick and stress free. Thank you for all that you do!”
“Great service as always. Anthony true example of professionalism”
“Nice young man. Answered all my questions and made recommendations. A pleasure to meet him.”
Anthony provided exceptional service during our recent tune-up. We had a new system installed in April with NC Comfort, and during our maintenance agreement check, Anthony noticed a few things that needed attention. He was incredibly informative and communicative throughout the entire process, explaining everything he was doing in detail. I truly appreciate Anthony’s expertise and professionalism, as well as Brian’s attentiveness to our needs. Both their service has been outstanding, and I highly recommend their service.
“If I could give NC Comfort Systems more than 5 stars I would. We had a capacitor fail during a cold snap and from the time of calling to arrival of their technician was less than 2 hours. Anthony had the issue diagnosed and fixed within an hour. A+++ work, so much appreciated.”
“Amazing service! Technician Anthony was very professional taking his time to explain and to check everything. Called them around 1pm at 3 pm he was at my house. Recommend this company to anyone.”