Archives: Reviews
“Our heat pump was not keeping up with the extremely and unusually cold temperatures and 10” of snow we received. A very nice and professional young man did a thorough inspection of the system and found the pump clogged with snow from the roof had fallen on it. He cleared it and checked other possible issues, but found none. We have used this company for 15 years and found them to be prompt, reliable and experts in HVAC issues. I highly recommend them.”
“Anthony was polite, professional, informative and was a trooper in this cold weather we are dealing with. Have nothing but good things to say about him and this company.”
“Technician explained everything he did. Justin was very professional”
“Very professional and knowledgeable
Tech. All good!”
“They were on time, friendly, knowledgeable, and low pressure!”
“Justin Hallock is amazing at what he does he came for my second tune up and performed like he did last time amazing service goes the extra mile to educate me on some of the things he is doing and why he was doing it. Will be calling back for him if any problems arise with my system.”
“Justin did an awesome, thorough maintenance inspection of my unit. I appreciate the option to have a service plan with the company, because then I know I’m not missing any important maintenance elements or any repairs that need immediate repair. It puts my mind at ease and I trust this company with all my hvac work. I’ve been a loyal customer for about 10 years now and wouldn’t consider using anyone else. Justin is friendly and definitely knowledgeable about his line of work.”
“Anthony was very informative. He walked us thru the process step by step. Even gave us some advice on what to look for before it becomes a big issue. Would definitely recommend this company.”
“Justin performed the winter maintenance on my hvac and mini split. Again, he did an excellent job.! Thank you Justin!
Elmer”
“Justin was amazing. He explained everything to me and even talked about life in general. Great customer service. Will use again for sure. Thank you”
“Anthony R. was amazing and I highly recommend. Thank you”
“Justin was polite and checked all systems in a timely manner”
“Company is very professional and dedicated and providing excellent service.”
“Justin showed up on time and was ready to find out why our heating system had stopped working. He was thorough and professional and had our system up and running in minutes. We are very happy with the service and attention we received. Thank you.”
“Service team was outstanding. Was able to find the issue and fixed. Would recommend there service”
“Emergency service needed on a Sunday. Justin made it to the house within an hour. Immediately started to trouble shoot the issue. Replaced a fuse a few wires and did a very thorough inspection. Justin was very knowledgeable, explained everything thoroughly and made certain we were taken care of before he left. Excellent service.”
“Just a fantastic company! From the owner, to the office staff, to the technicians, everyone is professional, courteous and goes above and beyond to make sure you are taken care of.
Our technician Justin is great, he believes that customer service is what makes the company, and he will go the extra mile to solve a problem. Thanks for the great service, it is rare to find companies like this in this day and age!”
“Brian was prompt, courteous, and knowledgeable. I will recommend this company to friends and neighbors.”
“Anthony was on time ,polite, professional and helpful in answering any questions I had. I would certainly recommend "Comfort Systems" to any looking for help with their heating and air conditioning needs.”
“Anthony was very through and explained items that could cause problems down the road.”
“NC Comfort Systems has always provided us with great and reliable service. Anthony, our service technician, was super pleasant and knowledgeable! He explained everything, in a confidant and understandable manner. If you need assistance, with your HVAC systems, we highly recommend NC Comfort Systems. A big "thank you", to Anthony!”
“Justin was professional and informative. See you in another 6 months!”
“Also awesome work very pleased very professional”
“Starting with the receptionist, she was professional and listened to my problem. Also got me an appointment same day! Anthony showed up promptly and started troubleshooting . He was confident and also professional all the while explaining the steps to me. Found a bad thermostat wire outside and repaired it ! Checked system and I was good to go . I’m totally and completely happy . Thank you Brain”
“Service was beyond expectations, even took care of a potential fire hazard. The tech was beyond thorough and very professional. Highly recommend!”
“Excellent service and wonderful tech. Very knowledgeable and well mannered. Would enjoy knowing he will be the one taking care of us. Thank you”
“Excellent service. Very professional. B”
“Explained services provided. Worn parts presented. Very professional.”
“He was the best service person I've had in 20 years. Don't lose him, he's a money maker for your company!”
“Anthony was on time, professional and courteous.. excellent service!”
“We had an issue the first time the technician came out. I have to say, as soon as the folks in the office were made aware , they went above and beyond to take care of us. They sent someone immediately, no wait time at all. They truly care about their customers and they stand behind what they say. Thank you NC Comfort.”
“Good communication both before and after. Always polite techs.”
“Quick and easy. We have used your company for a couple years now and we are still going to. Thank you for a quick turnaround and professionalism.”
“Thank you so much! I called for a quote on a new installation, thinking our A/C was a goner, and Anthony showed me our completely wrecked air filter and fiddled with another couple of things and voila! We have A/C again after a month thinking we'd have to spend 10k on a new one! He was so professional and kind and thorough. Many thanks!”
“Justin is an absolute asset to your company. He is an extremely knowledgeable and skilled technician. Our system was in need of so much cleaning and repair. We just bought this property and the home inspector had informed us that the neglect of the system for years would require more than just a little TLC. Justin came in and identified the problems, explained what needed to be done and that a twice a year maintenance plan would help to keep things running smoothly. He was so detail oriented and tidy…respecting not just the things he was working on but our entire home and property that we can't say enough nice things about him. Justin is polite, respectful and spoke so highly of the company that it made us comfortable immediately. The home inspector was not exaggerating when he said just how neglected the system had been… it now looks amazing and is running like a charm. Thank you, Justin.”
“Justin was super knowledgeable about fix and professional. Informed us every step of the way and explaining the fix. Outstanding service.”
“Great experience overall. Justin the technician knew his stuff, fixed the problem, explained things in detail and was a real pleasure to work with.”
“Justin, was very friendly and explained everything about the repair job. Am very happy with the job done. Would recommend NC Comfort Systems Inc. to anyone. Thanks again Justin!!”
“What a wonderful experience! That young fella knew what he was doing! We were just assuming it was gonna be a whole new system since ours was nine years old. He was so honest and forthright.”
“Justin H was fantastic! He was very efficient and courteous. Got my AC back up and running in no time.”
“This company is professional and outstanding. Anthony, the service technician, was knowledgeable and concern with our situation and had us up and running within minutes. Could not ask for any better technician. Outstanding service.”
“Great service! Justin our technician did a fantastic job. He took care of our HVAC issue in a prompt and professional manner. This is a really great company, with great staff and technicians. It's hard to find help like this nowadays!”
“Anthony was excellent young man! He did a super job.”