Do you work with home warranty companies?
We do not work with home warranty companies.
What brands do you service?
We service any heating and air brands.
Do you perform duct cleaning?
We do not perform duct cleaning, but we replace ducts systems.
How much does a new HVAC system cost?
System replacement costs depend on the size, brand, and materials needed. To get an accurate price, please contact the office to set up a free estimate.
What is the difference between a service call and a free estimate?
A service call is for when your HVAC system has stopped working and you are hoping to get it repaired. A free estimate is for an HVAC system replacement. We will send a certified technician out to go through all the options available for your heating and cooling needs.
Do you offer free estimate/quotes?
NC Comfort Systems provides a free estimate/quote for HVAC and Duct Replacements.
I live on the beach. Is there something I can do to prevent corrosion on my system?
NC Comfort Systems offers a 3rd party service that offers corrosion coating to the outdoor unit and all its components to combat the salt air causing corrosion that can impact the unit’s life span.
How long does a heating and air system last?
There are several variables that are involved in determining the lifespan of your system. The typical lifespan of a system is 10-15 years depending on maintenance and care, frequency of use, environmental factors, proper insulation, etc.
How can I find out the manufacture warranty on my system?
The warranty information can be found by your systems model and serial number, located on the service door of the unit. Go to the manufactures warranty website with the model and serial number. If you need help with this information, be sure to call us.
What is the manufacture warranty on a system?
If your system has been registered with the manufacturer within 90 days of installation, it has a 10-year parts warranty. If your system has not been registered within 90 days of installation, your system has a 5- year parts warranty from the install date.
How long does it take to install a new heating and air system?
Depending on the complexity of the installation and type of unit, it typically takes about half a day to a full day to complete.
What size unit do I need?
There are many factors that decide what unit size your house needs. Our Certified Technicians will perform a load calculation on your home to ensure the proper size heating and air system is installed in your home.
Do you offer a maintenance plan?
Yes. We offer a maintenance plan tailored to your needs as well as one-time maintenance.
How often should I have my units serviced?
To keep your system running smoothly and at peak efficiency, we recommend maintenance on your heating and air system twice a year. Once in the spring and once in the fall. Getting your system regularly serviced extends the lifespan of your unit by keeping the components functioning properly, saves money on energy bills, prevents costly repairs, and improves indoor air quality.
How often do air filters need to be changed?
We recommend changing disposable filters and pleated/poly filters every 90 days.
Do you offer financing options?
Yes, we offer financing options on repairs and installations.
What brands do you install?
We install Tempstar, American Standard, Goodman, Mitsubishi, Daikin, and Bosch.